Refund policy

Refund Policy

At Wellnessia Lifesciences, we strive to ensure your satisfaction with our products. If, for any reason, you are not completely satisfied with your purchase, our return and refund policy is outlined below:

Returns & Exchanges

Eligibility: We accept returns and exchanges within 30 days of delivery. The returned items must be in new, unused condition, and in their original packaging.

Terms Feed

Process: To initiate a return or exchange, please contact us at hello@wellnessialifesciences.com or call 7670087001 (Monday to Saturday, 10 AM – 7 PM) to obtain a return authorization. Returns are only accepted for items purchased directly from our website.

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Restocking Fee: A restocking fee of 18% of the product price will be applied to all returns.

Refunds

Processing Time: Once we receive the returned item(s), please allow 3-5 business days for the refund to be processed. Refunds will be issued to the original payment method.

Shipping Costs: Original shipping charges are non-refundable. If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs.

Non-Returnable Items:

Certain items are non-returnable, including:

Products that have been used or are not in their original packaging.

Items marked as final sale.

Gift cards.

Cancellations:

If you wish to cancel your order, please contact us as soon as possible. If the order has already shipped, we may not be able to cancel it, and the standard return process will apply.

Contact Us

For any questions regarding our return and refund policy, please contact us:

Email: hello@wellnessialifesciences.com

Phone: 7670087001 (Monday to Saturday, 10 AM – 7 PM)

Address: Wellnessia Lifesciences Private Limited, Floor No. 11, Unit 1114, SS Omnia, Sector 86, Gurugram, Haryana – 122505

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