Terms and Conditions

1. Introduction

Welcome to Wellnessia Lifesciences.

By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with these Terms, please do not use this Website.

These Terms apply to all visitors, users, customers, and others who access or use the Website.

2. Eligibility

By using this Website, you represent that:

• You are at least 18 years of age.
• You are legally capable of entering into binding contracts under applicable laws.
• Any information provided by you is accurate and complete.
  

If you are under 18 years of age, you may use the Website only under the supervision of a parent or legal guardian.

3. Products and Services

Wellnessia offers wellness, nutritional, and dietary supplement products through this website.

We reserve the right to:

• Modify or discontinue products at any time.
• Limit quantities available for purchase.
• Refuse or cancel orders at our sole discretion.
• Correct pricing, description, or inventory errors.
  

Product images are for representation purposes and actual packaging may vary slightly.

4. Wellness and Medical Disclaimer

The information provided on this Website is intended solely for educational and informational purposes.

Wellnessia products are wellness and nutritional supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Any statements made on this Website have not been evaluated by any medical authority unless expressly stated.

Customers should consult a qualified physician, healthcare provider, or nutrition professional before:

• Starting any supplement regimen,
• Making dietary changes,
• Using products during pregnancy,
• Using products while nursing,
• Using products alongside prescription medications,
• Using products for any medical condition.
  

Reliance on any information provided on this website is solely at your own risk.

5. Orders and Acceptance

All orders placed through the Website are subject to acceptance by Wellnessia.

Receipt of an order confirmation email does not constitute acceptance of an order.

We reserve the right to:

• Refuse any order.
• Limit quantities.
• Cancel suspicious transactions.
• Cancel orders due to pricing or inventory errors.

If payment has already been processed for a cancelled order, an appropriate refund will be initiated.

6. Pricing and Payments

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

We reserve the right to correct pricing inaccuracies at any time.

Payments are processed through authorized third-party payment gateways. Wellnessia does not store complete payment card details on its servers.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are indicative only and may vary due to circumstances beyond our control, including:

• Courier delays,
• Natural disasters,
• Government restrictions,
• Public holidays,
• Force majeure events.

Wellnessia shall not be liable for delays caused by third-party logistics providers.

8. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are advised to review the applicable policy before making a purchase.

9. User Accounts

If you create an account on the website:

• You are responsible for maintaining account confidentiality.
• You are responsible for activities conducted through your account.
• You agree to notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. User Content and Reviews

Users may submit:

• Reviews,
• Feedback,
• Testimonials,
• Comments,
• Suggestions.

By submitting such content, you grant Wellnessia a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, publish, display, modify, and distribute such content for business and marketing purposes.

You agree not to submit content that:

• Is unlawful.
• Is defamatory.
• Is misleading.
• Violates intellectual property rights,
• Contains malware or harmful code.

We reserve the right to remove any content at our discretion.

11. Intellectual Property

All website content, including:

• Logos
• Product names
• Designs
• Graphics
• Text
• Images
• Videos
• Icons
• Trademarks
  

are owned by or licensed to Wellnessia Lifesciences Private Limited.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.

12. Prohibited Activities

You agree not to:

• Use the Website for unlawful purposes
• Attempt unauthorized access,
• Interfere with Website security,
• Introduce viruses or malicious code
• Use automated scraping tools
• Misrepresent your identity.

Violation may result in immediate termination of access.

13. Third-Party Links

The website may contain links to third-party websites.

Wellnessia does not control or endorse third-party websites and is not responsible for their content, policies, products, or services.

Accessing third-party websites is done at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, Wellnessia, its directors, officers, employees, affiliates, contractors, and service providers shall not be liable for:

• Direct losses
• Indirect losses
• Incidental losses
• Consequential losses
• Loss of profits
• Loss of data
• Business interruption

arising out of or related to use of the Website or products purchased through the Website.

Our total liability, if any, shall not exceed the amount paid by the customer for the product giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Wellnessia Lifesciences Private Limited and its officers, directors, employees, affiliates, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from:

• Violation of these Terms,
• Violation of applicable law,
• Misuse of the Website,
• Infringement of third-party rights.
  

16. Privacy

Use of this website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and processing of information as described therein.

17. Force Majeure

Wellnessia shall not be liable for failure or delay in performance due to causes beyond reasonable control, including:

• Natural disasters
• Epidemics
• Government actions
• War
• Civil disturbances
• Internet outages
• Transportation disruptions.
  

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

20. Contact Information

For questions regarding these Terms, please contact:

Wellnessia Lifesciences Private Limited

Address: Floor No. 11, Unit 1114, SS Omnia, Sector 86, Gurugram, Haryana – 122505, India

Email: hello@wellnessialifesciences.com

Phone: 7670087001

21. Grievance Officer

In accordance with applicable laws, the Grievance Officer for Wellnessia is:

Parwinder Singh

Email: grievance@wellnessialifesciences.com

Phone: 7670087001

Business Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST

Response Timeline: Within 7 working days of receiving the grievance.